Amman Baptist School, Jordan

International General Certificate of Secondary Education – IGCSE

Jordan University for Science & Technology

B.Sc. In VETERINARY MEDICINE & SURGERY

Black Iris Creative

Sales Operations Manager

Jordan - Amman

2016 to 2017

http://www.blckiriscreative.com

• Designed the agency sales process for different services and products.

• Customized communication structure, CRM, KPIs and targeting strategies for all departments.

• Launched “Digital marketing” department to become the dominant service in the agency.

• Design, monitor and report events, clients and agency marketing strategies and budgeting.

• Ensure smooth cross-department operations and resolve challenges.

• Business development and key accounts management.

• Managing, analyzing and reporting revenue streams to stakeholders.

• Non-stop falafel & coffee.

ShopGo.me

E-commerce Consultant

UAE - Dubai

2015 to 2016

https://www.shopgo.me/

• Analyze and develop A-Z solutions for companies that are solely electronic and Internet-based.

• Qualify and Influence a pipeline of opportunities to buy or retain service by educating them about their needs and presenting solutions.

• Recommend logistic and online payment solutions through integration with leading 3rd party complimentary service providers.

• Effectively execute and manage every element of the sales process on an individual level.

• Work hand-in-hand with the digital marketing and post-sales teams to maintain KPIs and locate organizational growth potentials.

• Directed a short comic documentary “Day in Sales” with our Dubai team.

Arab Drug & Trading

Technical Sales - Vet

Jordan - Amman

2013 to 2015

https://www.elanco.com/

• Developed a solid technical knowledge base about the company's products, services, and clients.

• Designed and executed pre-sales promotions & sales plans.

• Customer relation management & consulting service selling CSS.

• Increased sales using historic and existing sales records to maintain constant growth and reliable forecasts.

• Assisted in organizing & attended multiple training events with team members including professional sales and marketing techniques, managed service selling and professional presentations.

• Tactical competitors and market studies to gain competitive advantage.

• Maintained a high benchmark to after-sale service and feedback tools.

QI Group

Independant Representative

Jordan & Egypt

2010 to 2013

https://www.qnet.net

• Generated leads by locating and contacting a wide range of potential customers through building a contact database and using an existing one.

• Presented hundreds of professional sales and opportunity presentations using personal communication skills that are based on products knowledge and the company’s policy and procedures.

• Maximized team sales through training systems, developing and motivating the expanding team.

• Identified opportunities in potential regional markets, leading the organizations’ expansion in Egypt (Feb2013-May2013).

• Delivered consistent sales results through the application of created action plans based on forecasting the fluctuating seasonal and cultural elements to ensure consistent sales result.

• Organized 3 independent NFP regional training events based in Jordan, as director assistant managing core teams of logistics, hosting set up, wellness, and audio/video with the event registration department.

NLP Professional - Trainer of Trainers

California College

http://www.smartmindtraining.com/

HTML, CSS & JS

Udemy Online

https://www.udemy.com/user/khalid-470/

Inbound Certified

Hubspot Academy

https://academy.hubspot.com/certification-overview

AWS Cloud Practitioner

Amazon Web Services Certification

https://www.aws.training/Transcript/CompletionCertificateHtml?transcriptid=n3w3m9IQVkOwvj8LmfbB8A2

Unified Modelling Language (UML)

Udemy Online by Visual Paradigm

https://www.udemy.com/certificate/UC-7VJ9NAPL/

Operations Management online course

Wharton Business School

https://www.coursera.org/learn/wharton-operations

New Models of Business in Society

University OF Virginia

https://www.coursera.org/account/accomplishments/records/GPM4U2JSM8X2